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Satisfaction Guarantee
Have confidence when you
order from us. If you are not satisfied with any
item you order from us, you may return it within
30 days from the date of receipt for store
credit or for a refund. Returned merchandise
must include all original packaging and
paperwork, and must be packaged properly so as
to avoid shipping damage. Returned merchandise
that does not arrive in appropriate condition
will not be refunded in full. Shipping charges
cannot be refunded unless it is evidenced that
the part(s) are defective or that we made an
error in fulfillment of the order.
Our goal is to give our
customers the highest level of service possible,
and in order to achieve such, it is essential
that our customers can shop knowing that their
well being is protected.
Placing an Order
You can place an order by
doing any of the following:
1. Find the item(s) on our
website and click the "Add to Cart"
button next to each item you'd like to purchase.
Then click the "Check Out" button at
the top of any page on our website, and follow
the prompts to complete your order.
2. Call us at 1-800-419-1152.
3. Fax us the information for
the order to 408-263-9526
4. Email us the information
for the order to myorder@andysautosport.com
5. Mail us the information
for the order to 1666 S. Main, Milpitas, CA
95035.
International Orders
We routinely ship products
all over the world, and can easily accommodate
orders to be shipped outside the United States.
Shipping prices are unique
for each customer. Please contact us for a
shipping quote.
We have a network of
wholesale distributors abroad. Contact us to get
a referral to a distributor in your area, or to
set up a wholesale account with us to distribute
our products outside the United States.
Checking the Status of
Your Order
Please always feel free to
check with us for information regarding an order
you've placed. The easiest way to do so is to
either enter your tracking number in the
customer section, or call us at 1-800-419-1152.
Orders are invoiced by name, so please provide
your full name when contacting us.
Shortly after you place an
order, your order is assigned an invoice number.
You can contact us at any time to get your
invoice number, which can be used to look up or
reference your order.
Items that are in stock
normally take 5 to 7 days to be delivered.
Orders that are not in stock are, on average,
delivered 2 to 4 weeks from the time of order.
Return/Exchange Policy and
Authorization
Please contact us should you
choose to return or exchange merchandise. This
will prevent confusion and will allow us to make
arrangements for a pick-up of the merchandise to
be returned.
Returned merchandise must
include all original packaging and paperwork,
and must be packaged properly so as to avoid
shipping damage. Returned merchandise that does
not arrive in appropriate condition will not be
refunded in full.
Please be sure you truly want
something before you order it. If an order has
been shipped, a 10% re-stocking fee will be
assessed on cancellations, and you will be
responsible for shipping costs to get the
products back to us in good condition. In the
case that you receive an item that is not what
you ordered or is defective or damaged, then you
are entitled to either a full refund or a
replacement product at no extra charge.
Shipping charges cannot be
refunded unless it is evidenced that the part(s)
are defective or that we made an error in
fulfillment of the order.
Privacy Policy
Any information obtained from
our customers in the process of fulfilling
orders will not be shared with any other parties
whatsoever.
Finding Products for Your
Vehicle
We catalog our items in two
different ways on our website: by type of car
and by type of part. This provides our customers
easy access to the products we have available.
To search for products by the type of car you
have, click on your make of car from the listing
on the right hand side of any page on our
website. To search for products by the type of
product, click on the general category it falls
in from the listing on the left hand side of any
page on our website. Every product on our
website is listed twice - once in our
"search by type of car" catalog and
once in our "search by type of
product" catalog.
We guarantee that any
transaction you place with our company is safe
and secure. Our online shopping function is
powered by Authorize.net and secured by GeoTrust.
We are committed to protecting our customers'
privacy and well-being.
Shipping Information
Prices on our website, in our
catalogs, and in our magazine ads do not include
shipping and handling charges.
To get shipping prices on
particular products, you can either: (1) place
the desired items in your online shopping cart
and check the shipping price calculated at our
electronic check-out, or (2) contact us.
Shipping prices always depend
on the parts ordered and the destination
delivery location.
All shipping prices include
full insurance. Should your shipment be damaged
or lost, we will assume liability for the
package and will replace and lost or damaged
parts as quickly as possible and no charge to
you.
Secure Shopping
We guarantee that any
transaction you place with our company is safe
and secure. Our online shopping function is
powered by Authorize.net and secured by GeoTrust.
We are committed to protecting our customers'
privacy and well-being.
About Us
Andy's Auto Sport is unique
in that we have two-pronged approach to making
products available for our customers. Not only
do we manufacture a full line of ground effects
kits and body styling parts, but we also
distribute almost every other major
manufacturers' automotive aftermarket parts as
well.
Wholesale Program
If you have a business and
are interested in re-selling the products we
manufacture, then you would benefit from setting
up a wholesale account with us. It is very quick
and easy to get an account active, and there are
big savings available for wholesale customers.
We are constantly innovating new products for a
variety of applications, so there is tremendous
benefit to be gained from carrying our product
line.
Click here to download a copy
of our wholesale account application in Adobe
Acrobat (.PDF) format. It will tell what is
needed to set up an account and will detail the
different levels of pricing available. Please
fill it out and return it to us by one of the
following methods:
Fax:
408-263-9526 (Attn: Wholesale Accounts)
Mail:
1666 S. Main St., Milpitas, CA 95035
(Attn: Wholesale Accounts)
Once we receive the completed
application, you will instantly have wholesale
pricing available.
Car Club Program
If you are part of a car club
or car enthusiast group and are interested in
making your club eligible for great discounts,
you may be interested in setting up an account
with us. We are constantly innovating new
products and applications and we carry a very
wide array of other major manufacturers'
products, so there is tremendous benefit to be
gained from establishing a car club account with
us.
If you have a business and
are interested in re-selling the products we
manufacture, then you would benefit from setting
up a wholesale account with us. It is very quick
and easy to get an account active, and there are
big savings available for wholesale customers.
We are constantly innovating new products for a
variety of applications, so there is tremendous
benefit to be gained from carrying our product
line.
Click here to download a copy
of our car club account application in Adobe
Acrobat (.PDF) format. It will tell you
everything you need to set up an account. Fill
it out and return it to us by one of the
following methods:
Fax:
408-263-9526 (Attn: Car Club Discounts)
Mail:
1666 S. Main St., Milpitas, CA 95035
(Attn: Car Club Discounts)
Once we receive the completed
application, all the members listed will
immediately have access to discounts.
Parts We Manufacture
We manufacture a wide variety
of automotive re-styling parts. We manufacture
everything from body kits to hoods to fenders to
styling scoops.
We manufacture our parts out
of fiberglass composites or polyurethane,
depending on the part.
Manufacturing Process
We manufacture many of our
parts using a hand-laid fiberglass procedure.
Our fiberglass is unique in a few ways. Each
part is comprised of a quality flex resin and
high-grade fiberglass matting. On top of that,
we reinforce every piece with thick,
marine-grade cloth matting. The end result is a
part that has a lot of tensile strength, that is
durable and somewhat flexible, and that is light
in weight. We proudly stand behind the integrity
of our parts.
We also manufacture
polyurethane parts using a closed-mold reaction
injection molding procedure. These parts are of
the utmost quality, and we give a 100% guarantee
on fitment and quality of these parts.
Polyurethane parts exhibit flexibility and
tremendous ability to deflect impact, making
them desirable for use on automobiles.
All our parts are
manufactured in the United States in the San
Francisco Bay Area of Northern California.
Installation Information
We recommend that body kits
be installed by professionals with experience
installing aftermarket automotive parts. That
being said, many customers are capable of and
choose to do the installation on their own. Most
of our body kits retain all the same mounting
points as the stock bumpers of the cars they
fit, and require use of the same mounting
hardware as is used for the stock bumpers. It is
important to realize, though, that installing
aftermarket parts is very often more intensive
and difficult than installing stock factory
parts.
Our parts do not come
pre-painted. You will need to get them painted
after you receive them. In most cases our
fiberglass parts will have a gray gel coat
finish and our polyurethane parts will be black.
Our experienced staff is
always ready and happy to offer installation
insights and help with any questions whatsoever.
You can download our body kit
installation instructions by clicking here.
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